SentriLock Q & A

You'll use your PIN and SentriCard^® to operate the lockboxes in your Association. For security purposes, you should keep your PIN private and NEVER write it on your SentriCard^®.

You can use the following instructions to change your PIN.

1. Use the SentriLock Card Utility to log in to the REALTOR^® Lockbox Web Site. Insert your SentriCard^® into the card reader attached to your PC or your Broker's office PC. The SentriLock Card Utility will display the Login window. If the SentriLock Card Utility does not display the Login window, click Start | Programs | SentriLock Card Utility | SentriLock Card Utility. The SentriLock Card Utility will detect your ID and fill in the SentriLock ID field automatically. Enter your password in the Password field. Click Login to access the Main Menu window.

2. In the Card Functions pane, click Change SentriCard^® PIN.

3. On the Change PIN window enter your new PIN in the New PIN and Confirm New PIN fields.

4. Click Save Changes.

5. Remove your SentriCard^® from the card reader and insert it into a lockbox.

6. After the lockbox displays the CODE light, enter your new PIN and press ENT. If the lockbox displays the READY light, your new PIN is working. If the lockbox alternates the CODE and ERROR lights, you entered an incorrect PIN.

   
   
   
   

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